Privacy Policy

1. Introduction
Associazione Sportiva Dilettantistica Oasis Pilates Firenze (hereafter referred to as the "Studio") is committed to protecting the privacy and personal data of our members, visitors and users. This Privacy Policy outlines how we collect, use, disclose and protect your information in compliance with the General Data Protection Regulation (GDPR) and Italian privacy laws. By using our services or accessing our website, you agree to the practices described in this policy. This Privacy Policy aligns with the definitions and terms set out in our Terms and Conditions (hereafter referred to as the "T&C"), which can be referenced for defined terms, including "Sessions".

2. Personal Data We Collect
We collect personal data directly from you (hereafter referred to as the "Client") when you register, use our services or visit our website, including:
- Personal Identification Information: Name, address, email, phone number and date of birth.
- Health Information: Relevant health details that may impact participation in classes (e.g., pregnancy status), to ensure a safe involvement.
- Payment Information: Credit or debit card details, processed securely through Motibro and its payment processor, Stripe.
- Usage Data Information collected automatically via cookies and similar technologies (e.g., IP address, browser type, pages visited) for functionality and analytics purposes.
For more information on how Motibro and Stripe handle data, please refer to their respective privacy policies: Motibro Privacy Policy (Hungarian) and Stripe Privacy Policy..

3. Purpose of Data Collection and Use
Your data is used for:
• Membership and Session Management: Registering, processing bookings, and managing class and event participation.
• Communication: Sending updates, booking confirmations and responding to inquiries.
• Service Improvement: Enhancing our services through customer feedback and analytics.
• Legal Compliance: Fulfilling our obligations under Italian and EU law, including maintaining the Registro delle Associazioni Sportive Dilettantistiche (RAS), which is required by Italian law for all associations like the Studio.

4. Data Sharing and Third-Party Processors
The Studio does not sell or disclose your personal data to third parties except where necessary to provide our services. We may share data with trusted third-party processors, such as Motibro for booking management and Stripe for payment processing, while ensuring compliance with GDPR.

5. Security Measures
We employ both technical and organizational measures to secure your personal data against unauthorized access, alteration and loss. Payment information is processed through SSL encryption and is handled in compliance with Payment Card Industry Data Security Standards (PCI-DSS). Access to your personal data is restricted to authorized personnel only.

6. Retention of Data
Personal data is retained only for as long as necessary to provide our services or as required by law. Membership and health information are stored securely for active Clients and are deleted upon membership termination unless retention is required for legal reasons.

7. Your Rights
Under the GDPR, Clients have the right to access, correct and delete their personal data. Clients may also request data portability or restrict processing. Requests can be submitted to the Studio by email or post. We will respond within one month in accordance with GDPR timelines.

8. Updates to This Policy
This Privacy Policy may be updated periodically. Any substantial changes will be posted on our website, and continued use of our services signifies acceptance of these changes.

9. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
• Email: oasis@oasispilates.it
• Address Via dell’Oriuolo, 50 R, 50122 Firenze, Italia.